Shipping Policy
At جبل مجدون للتجارة العامة ذ.م.م, we aim to deliver your orders in a timely and reliable manner. This Shipping Policy explains how and when orders are shipped.
Shipping Locations
We currently ship orders within the United Arab Emirates (UAE). International shipping may be available depending on the product and destination.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Processing times may vary during peak periods or due to unforeseen circumstances.
Delivery Time
Estimated delivery times will be displayed during checkout and may vary based on the delivery location and shipping provider.
Shipping Fees
Shipping fees are calculated at checkout based on the delivery address and order details.
Shipping Partners
We work with third-party shipping and courier companies to deliver orders. Delivery times are subject to the policies and performance of these providers.
Order Tracking
When available, tracking information will be shared with you once your order has been shipped.
Delays
Jabal Majdon General Trading L.L.C is not responsible for delays caused by courier companies, customs procedures, weather conditions, or other circumstances beyond our control. However, we will assist customers in tracking their shipments when possible.
Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us as soon as possible at info@jabalmajdongroup.com so we can assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
info@jabalmajdongroup.com
United Arab Emirates (UAE)